Question 1

What can I expect from a lesson at Synapse?

Accepted Answer

At Synapse, our lessons focus on mock practices and topical revisions from the latest syllabus. The goal isn’t just to help students learn the content, but to also help them fully understand, master, and confidently apply it in actual exam scenarios.

Question 2

How do I enrol at Synapse?

Accepted Answer

Simply reach out to us via +65 8932 3923 on WhatsApp and incidate your interest in any of our courses (Course Based Lessons or Synapse Complete), and we'll arrange a FREE TRIAL for yourself before you make a decision!

Question 3

What happens if I am unable to attend the lesson that week?

Accepted Answer

There will be a make-up lesson arranged with the tutor / an alternative tutor as early as possible. Students will be informed of the changes in classes and timings via Whatsapp.

Question 4

What is the fee collection process?

Accepted Answer

A reminder will be sent via Whatsapp during the start of every Synapse Complete programme (start of 4 lessons), where payments can be made via Paynow/Paylah.

At the end of each Synapse Complete programme (4 lessons), we will reach out to check whether you wish to continue with an additional 4 lessons.

Question 5

Are there any registration fees or deposit fees during sign-up?

Accepted Answer

There are no additional fees besides the programme fees as highlight under our Courses Tab!

Additional fees will only be charged should you request for extra lessons on top of the Synapse Complete programme (4 lessons).

Please feel free to enquire with us further via +65 8932 3923.

Question 6

When will lessons for Synapse Complete start?

Accepted Answer

Lessons will start from the earliest available date. We will also reach to you via Whatsapp for further updates on lesson timings and schedule.

Question 7

Can I seek a refund for cancellation of the Synapse Complete programme before completing all four lessons?

Accepted Answer

Unfortunately, fees are non-refundable in the event of cancellations.

However, we’re happy to accommodate our students by arranging alternative class timings where possible, so they can continue their lessons at a schedule that better fits their availability.

Question 8

Where are we located?

Accepted Answer

Find us at Bukit Timah Plaza, # 02-01A!

Frequently Asked Questions

What can I expect from a lesson at Synapse?

How do I enrol at Synapse?

What happens if I am unable to attend the lesson that week?

What is the fee collection process?

Are there any registration fees or deposit fees during sign-up?

When will lessons for Synapse Complete start?

Can I seek a refund for cancellation of the Synapse Complete programme before completing all four lessons?

Where are we located?

Frequently Asked Questions

Frequently Asked Questions

Contact Us!